Terms and Conditions of Candyland Casino

Acceptance of terms

By creating an account, accessing, or using the platform, the user declares to have read, understood, and accepted these Terms and Conditions in their entirety, agreeing to comply with them in all their parts. If the user does not agree with any of the clauses in this agreement, they are required to immediately cease using the site and all related services.

Eligibility Requirements and Account Registration

To register on the platform and use the services, the user must meet the following mandatory requirements:

Have reached the age of eighteen (18+).

Possess full legal capacity to act and enter into binding contracts.

Reside in a jurisdiction where access to the platform's services is permitted by local laws.

During the registration process, the user is obliged to provide true, accurate, and up-to-date personal information. The user is solely responsible for the confidentiality of their login credentials (username and password) and for all activities performed through their account. It is strictly forbidden to transfer, sell, or allow third parties to use your profile. Any suspected unauthorized access must be immediately reported to the support team.

User Obligations and Prohibited Conduct

The user agrees to use the platform exclusively for personal, recreational, and legitimate purposes, in full compliance with applicable laws. The following actions are considered prohibited conduct and will result in immediate measures:

Using the platform for commercial, professional purposes, or on behalf of third parties.

Exploiting system errors, bugs, vulnerabilities, or automated software (bots) to alter the outcome of services or gain undue advantages.

Providing false or counterfeit documentation during identity or payment method verification.

Engaging in collusive, fraudulent, or money laundering activities.

Uploading harmful content, viruses, or computer code to the site that aims to compromise the integrity of the platform or other users' data.

Management of payments and fees

Financial operations carried out on the platform, including deposit and withdrawal transactions of the balance, are subject to specific operational and security rules. The user must exclusively use payment methods (debit/credit cards, e-wallets, bank accounts) that are legally registered in their name.

Where applicable, transactions may be subject to minimum and maximum limits per operation or for defined time periods. The platform reserves the right, where applicable or required by banking circuits, to apply processing fees on transactions, which will be clearly indicated to the user before the operation is confirmed. All fund withdrawals are subject to the successful completion of identity verification procedures.

Disclaimer of warranty and risk disclosure

The user acknowledges and accepts that participation in the activities offered by the platform is at their own exclusive risk. The services are provided as-is and as available, without any guarantee of positive outcome or financial gain.

No explicit or implicit guarantee is provided regarding service continuity, absence of technical interruptions, network errors, or data loss. Game results depend on random factors, and the user declares to be fully aware of the possibility of incurring financial losses from using the services, releasing the platform from any liability regarding such outcomes.

Intellectual property rights

All content present on the platform, including but not limited to texts, graphics, user interfaces, logos, trademarks, software code, databases, images, and audio files, is the exclusive property of the platform or its licensors and is protected by international copyright and intellectual property laws.

It is strictly forbidden to reproduce, distribute, modify, copy, transmit, or commercially exploit any element of the platform without the prior written consent of the rightful rights holders.

Links to third-party sites and services

The platform may contain hyperlinks to websites, applications, or resources managed by third parties. Such links are provided solely for user convenience and do not imply any endorsement, control, or assumption of responsibility by us regarding the content, privacy policies, or business practices of such external sites. The user accesses third-party resources at their own risk and assumes the burden of verifying their respective terms of use.

Limitation of liability

To the maximum extent permitted by applicable laws, the platform, its directors, employees, or collaborators shall not in any case be held liable for direct, indirect, incidental, special, or consequential damages arising from or connected with the use or inability to use the platform. This limitation includes, without limitation, damages for loss of profits, business interruption, technical malfunctions of the user's device, data alterations, or any other economic loss, even if the platform has been informed of the possibility of such damages.

Account suspension and closure

We reserve the absolute right to temporarily suspend or permanently close a user's account, interrupting access to services without prior notice, if there is reasonable suspicion or proof of:

Violation of these Terms and Conditions or any attached policy.

Fraudulent, illegal, or unfair practices.

Formal requests from judicial authorities or supervisory bodies.

Failure to pass mandatory identity or minimum age verification.

In case of closure due to serious contractual violation, any remaining balances in the account may be retained or refunded as compensation or in accordance with legal obligations.

Applicable Law and Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws in force in Italy, without giving effect to any conflict of law principles. For any dispute or legal disagreement arising from the interpretation, execution, or validity of this agreement, the parties agree that the exclusive territorial jurisdiction belongs to the courts located within the Italian jurisdiction.

Company contact details

For any clarification requests, violation reports, complaints, or assistance regarding these Terms and Conditions, users can contact the platform administration using the following official contact details operational for the Italian territory:

Email Support: candylandcasino_support@gmail.com

Phone Assistance: +39 02 9475 1234

Sede Amministrativa: Via Monte Napoleone 8, 20121 Milano, Italia

EN